info@mytravelyourtravel.com

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About Us

MyTravelYourTravel is a travel agency registered in the Community of Madrid with CICMA number 3895, Spain. It operates the services of this web with registered address Dirigible España, 28805 Alcalá de Henares, in the name of Myriam Ibañez Viñau, NIF 29107466T, under the contract conditions of Book IV of R.D.L. 1/2007, General Law for the Defense of Consumers and Users, Title III, Articles 159 and 160, and the Electronic Commerce Law 34/2002.

Changes and Cancellation Policy
Except for those products that specify otherwise in the order, cancellations, changes, and refunds are not accepted.

Documentation Delivery
All travel documentation will be delivered in digital format.

Accepted Payment Methods
We accept payments by bank transfer and Bizum.

Information Security and Confidentiality
MyTravelYourTravel guarantees the security and confidentiality of the information provided. This information will be incorporated into a file owned by MyTravelYourTravel, in order to lend and offer your services, facilitate the processing of orders and send you information and commercial offers in the future on products and services that may be of your interest.
Some personal data must be communicated to the different service providers for the service fulfillment.
By sending an email to info@mytravelyourtravel.com you have the right to obtain access to your personal information, as well as to request the rectification of the inaccurate data or request the deletion.

Cookie Policy
Our website accepts and uses its own and third party “cookies”, which may be used to facilitate navigation on its website, offer a better experience and service according to browsing habits, and know the preferences of the User. The User may configure his equipment to accept or not the cookies he receives. If you continue browsing, we consider that you accept its use.

Personal data protection
MyTravelYourTravel, in application of current regulations on the protection of personal data, informs that the personal data collected in our activity are included in files for manual use.

The purpose of collecting and processing personal data is to maintain the business relationship and carry out information, training, advice and other activities of a travel agency.
These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.
MyTravelYourTravel adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of people with regard to the processing of personal data and their free circulation.
The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user himself through email to: info@mytravelyourtravel.com